Privacy Policy

Privacy Policy

Last updated: September 2024

At Scholardome (ABN 85 837 087 903), your privacy is important to us. We are committed to protecting the personal information you share with us when using our website, www.scholardome.com, and through our tutoring services in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information directly from you or through our website, including:

• Name and contact details (email, phone number, address, name);
• Student information (name, school year, subjects of interest);
• Payment information (for course bookings); and
• Any other details provided during communication with Scholardome. 

We also collect non-personally identifiable information, such as website usage data, through cookies and analytics tools.

2. How We Use Your Information

We collect and use your personal information to:

• Provide and improve our tutoring services
• Manage your bookings, payments, and course enrollments
• Communicate updates regarding your classes or programs
• Respond to your inquiries
• Send marketing and promotional materials (with your consent)
• Comply with legal obligations

3. Disclosure of Information

We will not share your personal information to third parties, except in the following circumstances:

• To third-party service providers (e.g., payment processors) who assist us in delivering our services
• Where required by law, such as in response to legal requests or to enforce our rights
• Or at your request

4. Data Security

We take the protection of your personal information seriously and employ a range of security measures, including encryption and secure servers, to safeguard it from unauthorized access, alteration, or disclosure. Despite our efforts, no method of transmission over the internet is entirely secure.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and the user experience. Cookies collect data on how you interact with our website, which helps us to enhance its performance. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

6. Third-Party Services

Scholardome may use third-party service providers, such as payment gateways and analytics tools, which may collect personal information. These providers are bound by their own privacy policies. We encourage you to review their policies to understand how your data may be handled.

7. Your Rights

As a user, you have the right to:

• Access and review the personal information we hold about you
• Request corrections to your information
• Withdraw consent for marketing communications
• Request deletion of your personal data, subject to legal or contractual obligations

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable time frame.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once it is no longer required, we will take reasonable steps to securely destroy or de-identify your data.

9. Children’s Privacy

We take special care to protect children’s information and ensure that all data collection complies with relevant privacy laws. Parents or guardians must consent to the collection of personal information for students under the age of 18.

If you are under the age of 18 (a Minor) and do not fully understand this privacy policy, including the implications of providing or withholding your consent, you must inform us immediately.

In cases where the Minor is unable to comprehend this privacy policy, their parent or legal guardian must provide consent on their behalf. This consent allows the Minor’s personal information to be collected, used, and shared in line with the terms outlined in this privacy policy.

10. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes to our practices or to comply with regulatory requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

For questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us:

Email: [email protected]